Privacy Policy


Last updated: November 2025


1. Introduction

Work/Shift Collective (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website https://www.workshift.au, engage our services, or communicate with us.

Our business is based in Australia and we comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Where we handle personal information of individuals located in other jurisdictions, we aim to align with applicable data protection laws, including the EU and UK General Data Protection Regulation (GDPR) and relevant privacy laws in North America, to the extent they apply to our services.


2. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, company, and role, when you contact us, sign up for updates, or request information about our services.

  • Usage Data: including browser type, device, pages visited, and time spent on the site, collected automatically through cookies or analytics tools (for example Google Analytics).

  • Survey or Diagnostic Responses: if you participate in a Work/Shift or CultureFit360™ workplace diagnostic, responses are collected for analysis and reporting. Results are reported in aggregate or de-identified form. Individual responses are never shared with employers or third parties in a way that identifies you personally.


3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide our services

  • Send occasional updates, insights, or newsletters (you may unsubscribe at any time)

  • Improve our website, content, and client experience

  • Conduct anonymous analytics and benchmarking for research or reporting purposes

We will never sell or rent your personal information to any third party.


4. Data Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure.

Any data collected via surveys, forms, or analytics tools is stored securely in trusted third party systems that comply with Australian privacy standards and apply recognised international security and privacy frameworks, such as GDPR aligned controls, ISO 27001 and SOC 2, where applicable.


Survey platform and data hosting
CultureFit360™ and other survey based diagnostics are delivered using a secure third party survey platform hosted in Australia and, where required, other jurisdictions such as the European Union, the United Kingdom, the United States or Canada. The platform we use has been independently assessed under the Australian Government Information Security Registered Assessors Program (IRAP) at the PROTECTED level.

Work/Shift Collective remains the data controller for CultureFit360™ projects and the survey platform acts as our data processor. We use this platform solely to collect, store and analyse survey responses on your behalf, in line with this Privacy Policy and our client agreements.


5. International Data Transfers

As a global business, we may store and process your information in countries other than the one in which it was originally collected, for example Australia, countries in the European Union or United Kingdom, the United States or Canada.

Where we transfer personal information across borders, we use reputable service providers and take reasonable steps to ensure that appropriate safeguards are in place so that your information continues to receive a level of protection that is consistent with this Privacy Policy and applicable privacy laws.


6. Third-Party Services

Our website and services may use or link to trusted third-party services, such as:

  • Google Analytics

  • QuestionPro (survey and diagnostic platform for CultureFit360™ and related services)

  • Framer

These providers may collect data in accordance with their own privacy policies. We only engage third-party services that we consider to have appropriate security and privacy controls in place.


7. Access and Correction

You may request access to any personal information we hold about you, or ask for corrections if it is inaccurate.

To do so, please contact us using the details below.


8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Work/Shift Collective
Email: admin@workshift.au
Website: https://www.workshift.au
Sydney, Australia


9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will always be posted on our website, with the “Last updated” date revised accordingly.

Privacy Policy


Last updated: November 2025


1. Introduction

Work/Shift Collective (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website https://www.workshift.au, engage our services, or communicate with us.

Our business is based in Australia and we comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Where we handle personal information of individuals located in other jurisdictions, we aim to align with applicable data protection laws, including the EU and UK General Data Protection Regulation (GDPR) and relevant privacy laws in North America, to the extent they apply to our services.


2. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, company, and role, when you contact us, sign up for updates, or request information about our services.

  • Usage Data: including browser type, device, pages visited, and time spent on the site, collected automatically through cookies or analytics tools (for example Google Analytics).

  • Survey or Diagnostic Responses: if you participate in a Work/Shift or CultureFit360™ workplace diagnostic, responses are collected for analysis and reporting. Results are reported in aggregate or de-identified form. Individual responses are never shared with employers or third parties in a way that identifies you personally.


3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide our services

  • Send occasional updates, insights, or newsletters (you may unsubscribe at any time)

  • Improve our website, content, and client experience

  • Conduct anonymous analytics and benchmarking for research or reporting purposes

We will never sell or rent your personal information to any third party.


4. Data Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure.

Any data collected via surveys, forms, or analytics tools is stored securely in trusted third party systems that comply with Australian privacy standards and apply recognised international security and privacy frameworks, such as GDPR aligned controls, ISO 27001 and SOC 2, where applicable.


Survey platform and data hosting
CultureFit360™ and other survey based diagnostics are delivered using a secure third party survey platform hosted in Australia and, where required, other jurisdictions such as the European Union, the United Kingdom, the United States or Canada. The platform we use has been independently assessed under the Australian Government Information Security Registered Assessors Program (IRAP) at the PROTECTED level.

Work/Shift Collective remains the data controller for CultureFit360™ projects and the survey platform acts as our data processor. We use this platform solely to collect, store and analyse survey responses on your behalf, in line with this Privacy Policy and our client agreements.


5. International Data Transfers

As a global business, we may store and process your information in countries other than the one in which it was originally collected, for example Australia, countries in the European Union or United Kingdom, the United States or Canada.

Where we transfer personal information across borders, we use reputable service providers and take reasonable steps to ensure that appropriate safeguards are in place so that your information continues to receive a level of protection that is consistent with this Privacy Policy and applicable privacy laws.


6. Third-Party Services

Our website and services may use or link to trusted third-party services, such as:

  • Google Analytics

  • QuestionPro (survey and diagnostic platform for CultureFit360™ and related services)

  • Framer

These providers may collect data in accordance with their own privacy policies. We only engage third-party services that we consider to have appropriate security and privacy controls in place.


7. Access and Correction

You may request access to any personal information we hold about you, or ask for corrections if it is inaccurate.

To do so, please contact us using the details below.


8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Work/Shift Collective
Email: admin@workshift.au
Website: https://www.workshift.au
Sydney, Australia


9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will always be posted on our website, with the “Last updated” date revised accordingly.

Work/Shift logo — workplace strategy consultancy
Work/Shift logo — workplace strategy consultancy